Guitar Earo Support

How do I get started with Guitar Earo?

Download the app, then choose Play the game or Learn the tone. Play is the daily quiz: five rounds, two guitars, one riff. Learn is the tone path. Headphones help. You can also take the 60 second test in the browser first.

What devices are supported?

Guitar Earo is on iOS and Android. Use headphones. App Store and Google Play.

What is the daily quiz?

Five rounds. Two guitars, one riff, a new pair every day. Guess which guitar is playing. Miss it, A/B it, come back tomorrow.

What is the tone path?

A path of lessons, arenas, and exams on real recorded guitars. Same player, same amp, same room. One thing changed. Instant A/B when you want to hear the difference.

How do I restore my subscription or purchases?

If you have already purchased Pro, open the app and go to account settings. Tap Restore Purchases. If that fails, email support@earo.app with your purchase receipt.

What's the difference between Free and Pro?

Free gets today's quiz and the starter path. Pro opens past quizzes and the full tone path. Cancel anytime. A 7-day trial is available in the app.

I'm having trouble with audio playback. What should I do?

Turn the volume up and leave silent mode. Close and reopen the app. If you use Bluetooth headphones, check the connection. If it still fails, email support with your device and OS.

Can I use the app without an account?

Yes. You can play as a guest. Save your score and path with a real account (email, Google, or Apple) so they stay when you close the app.

How do I delete my account?

You can delete your account from the app: open the menu, scroll to Delete Account, and follow the prompts. See our Account Deletion page. If you cannot open the app, email support@earo.app.

How do I report a bug or provide feedback?

Email support@earo.app with what happened, what you were doing, and your device and OS.